Sales and customer service job El Segundo
- Location: El Segundo, California, United States
Customer Service Specialist
Job Title: Customer Service Specialist
Reports to: Director, Service & Retention
Position Summary: The Customer Service Specialist is responsible for creating one-to-one, long-lasting relationships with season ticket members (STM) through emails, phone calls and personal contact, while tracking touch points in CRM. This position is focused on retention and provides world class customer service. It assists the Director, Service and Retention with the development of customized communications, events, programs and benefits for Lakers and South Bay Lakers season ticket members.
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