Resolution Coordinator II in Springdale Springdale
- Location: Springdale, Arkansas, United States
Requires knowledge of principles and techniques of customer communication. Application and allocation of business communication styles/techniques. Communication styles/norms through different interaction channels.To able to listen to customers, understands, processes, and prioritizes customer needs, then provides solutions. Demonstrates an ability to speak, write, and present clearly. Seeks help to understand company protocols for communicating with different types of customers. Applies the concept of customer analysis to deliver relevant communications.
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