It-job Perris
- Location: Perris, California, United States
Incumbents in this class exercise a high degree of independent judgment, offer extensive Help Desk and Service Desk knowledge and provide project oversight to subordinate staff.
The IT User Support Technician - Level III will provide customer support by diagnosing, troubleshooting and providing solutions to the most complex software, hardware and remote system connection issues. The incumbent will also act as the SME: Subject Matter Expert as difficult problems, encountered by users, are elevated.
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